Privacy Policy — Pearliana

Last Updated: 2026

At Pearliana, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or purchase from Pearliana, we may collect the following information:

Personal Information

• Full name
• Shipping and billing address
• Phone number
• Email address
• Information provided when contacting our customer support

Order & Payment Information

When you place an order, we collect information necessary to process and fulfil your purchase.

Pearliana does not store your complete debit/credit card, UPI, or other payment credentials. Payments are processed securely through our third-party payment gateway.

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser and device information
• Pages visited
• Website activity and interactions
• Date and time of visits

This information helps us improve website performance, security, and customer experience.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and communicate order details
• Provide customer support
• Process exchanges or other eligible requests
• Improve our products, website, and services
• Personalize your shopping experience
• Send important service-related communications
• Send promotional or marketing communications where permitted
• Prevent fraud, misuse, and unauthorized transactions
• Comply with applicable laws and legal requirements

We only use your information for legitimate business and service purposes.

3. Payment Information

Pearliana uses third-party payment service providers to securely process online payments.

Your payment information may be handled directly by the payment provider according to its own privacy and security policies.

Pearliana does not intentionally store complete card numbers, CVV numbers, UPI PINs, passwords, or other sensitive payment credentials on our servers.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand how visitors use our website
• Improve website functionality
• Provide relevant marketing where applicable

You may disable cookies through your browser settings. However, doing so may affect certain website features.

5. Sharing of Information

Pearliana does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment gateway providers
• Shipping and delivery partners
• Website hosting and technology providers
• Customer support or communication services
• Marketing and analytics services, where applicable

These parties receive only the information reasonably necessary to perform their services.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect the rights, safety, and security of Pearliana, our customers, or others.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Pearliana is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies before providing them with personal information.

8. Marketing Communications

If you choose to receive communications from us, Pearliana may contact you through email, SMS, WhatsApp, or other available communication channels regarding:

• New collections
• Offers and promotions
• Product updates
• Special announcements

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.

Please note that you may still receive essential communications relating to your orders or transactions.

9. Children's Privacy

Pearliana's website is not intended for children who are unable to legally make purchases or provide personal information independently.

We do not knowingly collect personal information from children for the purpose of making independent purchases.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil orders
• Provide customer support
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Comply with applicable legal and accounting requirements

When information is no longer required, we may securely delete or anonymize it where appropriate.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Opt out of promotional communications

To make a privacy-related request, please contact us using the details provided below.

12. Changes to This Privacy Policy

Pearliana may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.

Any updated version will be posted on this page with the revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Pearliana
Email: pearlianajewells@gmail.com
Phone/WhatsApp: 9099580957
Website: Pearliana.com